Remove Why Community needs a seat at the table (and how to get one)
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12 Key Takeaways from ChurnZero’s BIG RYG Customer Success Conference

ChurnZero

It’s a wrap on ChurnZero’s 2021 BIG RYG Virtual – our online Customer Success conference. And should you decide you want to dive deeper into a particular topic (you will), you can watch all BIG RYG Virtual sessions on-demand. The misunderstanding stems from a situation where people tend to focus first on the technology.

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Customer Retention Strategies: 16 Methods for Retaining Customers

JivoChat

It costs five times as much to win a new customer as it does to retain an existing one. In this post, we’ll reveal why you should start focusing on customer retention and when. Why Do Businesses Need to Focus on Customer Retention? Are you having trouble retaining customers?